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CoViD-19: what you have to know about it

Summary of information, recommendations, rules of conduct, obligations and prohibitions of general interest for the containment of CoViD-19 infection

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In this section, INMP collected and summarised the national provisions1 aimed at fighting the spread of CoViD-19 and addressed to all people in Italy. 

Please note: some Regions adopted provisions that modify opening and closure dates of some activities according to infection spreading.

Last update: February 21, 2021

From November 5, 2020, the Italian territory is divided into three risk areas: yellow, orange and red. Where risk severity is increased, more restrictive measures are provided for individual and social activities.

Division into the three risk zones (updated at February 20, 2021):

Italian territory: division into the three risk zones


Calabria, Basilicata, Friuli Venezia Giulia, Lazio, Lombardia, Marche, Piemonte, Puglia, Sardegna, Sicilia, Valle d’Aosta, Veneto.

ORANGE zone (high risk)

Abruzzo, Campania, Emilia Romagna, Liguria, Molise, Toscana, Provincia Autonoma di Bolzano, Provincia autonoma di Trento, Umbria.

RED zone (maximum risk)


All measures here described are valid until March 5, 2021.

Rules valid on the whole Italian territory:

  1. Information and hygiene measures. Use of masks, prohibition of crowding and limitation to movements
  2. Information and rules of conduct in case of symptoms or doubts about your health conditions
  3. Prohibitions and obligations for travellers to and from abroad

1. Information and hygiene measures. Use of masks, prohibition of crowding and limitation to movements

Always respect the three fundamental rules to protect yourself and others from contagion: keep at least one meter distance from other people, wash your hands with water and soap or hydro alcoholic solutions, use a mask.

Covid-19: Ten behavioral rules - Download poster (.pdf version)

Always use a mask, both indoor and outdoor, except if you are alone or with cohabiting people.

In private houses, it is recommended to use a mask if there are non-cohabiting people.

The following people are not obliged to use masks:

  • children under 6 years;
  • people who cannot use masks due to their diseases or disabilities;
  • people practicing sports.

Masks can be disposable, reusable and self-made, and must cover the face from the chin to above the nose.

Any form of crowding is prohibited.

Public demonstrations are only allowed in static form, provided that distance between people and other safety rules are respected, in compliance with the requirements imposed by the Police.

If you are subject to the “quarantine” measure or isolated because you have tested positive for the virus, you are strictly prohibited from moving from home.

2. Information and rules of conduct in case of symptoms or doubts about your health conditions

  • if you have symptoms such as fever (over 37.5°), coughing or breathing difficulties, stay at home and limit all contacts with other people as much as you can; do not go to the emergency room or to the doctor’s office but immediately call your family doctor, paediatrician and the medical guard or the regional toll-free number (SEE BELOW);
  • do the same if you think you have been in close contact with a CoViD-19 patient;
  • call the emergency numbers 112/118 only if the symptoms you experience are not mild and you think you need help;
  • for further information or clarification, the national toll-free number 1500 is available.

Regional numbers for the containment and management of CoViD-19 infection in Italy:

  • Basilicata: 800 99 66 88  
  • Calabria: 800 76 76 76
  • Campania: 800 90 96 99
  • Emilia-Romagna: 800 033 033 (in the Municipality of Piacenza, call the information number 0523 303600)
  • Friuli Venezia Giulia: 800 500 300  
  • Lazio: 800 11 88 00
  • Liguria: 800 938 883 (from Monday to Friday, from 9 a.m. to 4 p.m.. Saturday from 9 to 12 a.m.) or 112
  • Lombardia: 800 89 45 45
  • Marche: 800 93 66 77
  • Piemonte: 800 19 20 20 (24h/24h) or 800 333 444 (from Monday to Friday, from 8:00 am to 8:00 pm)
  • Provincia autonoma di Trento: 800 867 388  
  • Provincia autonoma di Bolzano: 800 751 751  
  • Puglia: 800 713 931
  • Sardegna: 800 311 377 (for health information) or 800 894 530 (civil protection)
  • Sicilia: 800 45 87 87
  • Toscana: 800 55 60 60
  • Umbria: 800 63 63 63
  • Val d’Aosta: 800 122 121
  • Veneto: 800 462 340  
  • Abruzzo:
    • Asl n. 1 Avezzano-Sulmona-L’Aquila 800 169 326   
    • ASL n. 2 Chieti-Lanciano-Vasto: 800 860 146   
    • ASL n. 3 Pescara: 800 556 600
    • ASL n. 4 Teramo: 800 090 147
  • Molise: for information and reporting you can call the numbers 0874 313000 and 0874 409000

Public utility numbers of the Ministry of Health:

  • from Italy: toll-free number 1500
  • from abroad: +39 0232008345 - +39 0289619015 - +39 0283905385

Emergency number: please contact 112 or 118 only if strictly necessary.

3. Prohibitions and obligations for travellers to and from abroad

If you have to travel or came back Italy from abroad, please read the rules reported on the website of the Italian Ministry of Health (also available in English).

1National sources: Law Decree March 25, 2020, n. 19; Law Decree May 16, 2020, n. 33; Law Decree July 30, 2020, n. 83; Law Decree October 7, 2020, N. 125; Law Decree December 18 2020, N. 172; Law Decree January 5, 2021, N. 1; Law Decree January 14, 2021, N. 2; Decree of the President of the Council of Ministers January 14 and 20, 2021. Decrees of the Ministry of Health of January 22 and 23 and February 1 2021; FAQ developed by the Italian Government, the Italian Ministry of Health.
The provisions that specifically address public administrations, health workers or other public or private entities carrying out particular activities are not listed, for further information see other institutional information channels.