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CoViD-19: what you have to know about it

Summary of information, recommendations, rules of conduct, obligations and prohibitions of general interest for the containment of CoViD-19 infection

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In this section, INMP collected and summarised the national provisions1 aimed at fighting the spread of CoViD-19 and addressed to all people in Italy. 

Please note: some Regions adopted provisions that modify opening and closure dates of some activities according to infection spreading.

Last update: October 7, 2020

Rules valid on the whole Italian territory (except for some specific provisions whose time limits are specified in the text):

  1. Movements within national territory
  2. Prohibition of gatherings
  3. Access to parks, children's play activity, sports activity
  4. Information and hygiene measures. Use of masks.
  5. Information and rules of conduct in case of symptoms or doubts about your health status
  6. Places of worship and religious functions
  7. Cultural and social activities causing gathering of people
  8. Educational, school and training services
  9. Retail activities
  10. Services, agricultural and professional activities
  11. Restaurants, bars, and other food and drink administration activities
  12. Accommodation facilities and beach resorts
  13. Trade and industrial productive activities
  14. How to behave in health facilities, residential care homes and prisons
  15. Transport
  16. Prohibitions and obligations for travellers to and from EU and non-EU States

1. Movements within national territory

a) Movements within the Italian territory

From June 3, 2020 you can move freely on the Italian territory, both inside the region you are in and between regions.

b) Prohibition to move if you have symptoms

If you have symptoms of respiratory infection and fever over 37,5°C, stay at home and limit all contacts with other people as much as you can. Call your family doctor or the regional toll-free number (see below, point N. 5).

c) Prohibition to move during the “quarantine” measure

If you are subject to the “quarantine” measure (fiduciary home stay) or isolated because you have tested positive for the virus, you are strictly prohibited from moving from home.

For information on movements from and towards foreign countries, please see below, point N. 16.

2. Prohibition of gatherings:

Any form of gathering of people in public or private places or is prohibited.

Public events are only allowed only in static form, provided that distance between people and other safety rules are respected, in compliance with the requirements imposed by the Police.

3. Access to parks, children's play activity, sports activity

a) Access to parks

You can go to parks, villas and public gardens. Always keep the distance of at least one meter from other people.

b) Children's play and recreational activity

For kids and teens who access to parks, villas and public gardens, remember the following rules:

  • kids under 14 years must be accompanied by an adult responsible for them;
  • over-14 young people can move without being accompanied;
  • Gatherings are prohibited and the distance between people of at least one meter must always be respected (except between kids and their accompanying adult);
  • Everyone (Minors and accompanying adults) must wear a mask, except for children under 6 years.

Children over 3 years and teens can access to places organized - also informally - for play, recreational and educational activities, both indoor and outdoor (i.e. holiday camps) with operators caring for kids and teens. Specific safety protocols must be adopted.

c) Sports acrivities

You can practice sport or other kind of outdoor physical activity. If you practice sport, you must keep at least a 2-meters distance from other people; for any other activity is worth the distance of one meter (except for people accompanying children or not completely self-sufficient people).

Public and private gym activities, sports centres, swimming pools are open. Safety distance and specific protocols must be respected.

Contact sports are allowed, given that the regions have previously verified that this is possible considering infection spread and that safety protocols are respected.

Sports events and competitions recognized of national interest (CONI, CIP, federations, international sports organisations) are allowed without attendants. Specific protocols must be respected. Also training sessions of professional and non-professional athletes are allowed, with no attendants and by respecting safety protocols.

For athletes, technicians and accompanying people coming from countries for which entry into Italy is prohibited or quarantine is provided, in order to allow the smooth conduct of national and international sports competitions organized on the Italian territory, the above-mentioned subjects must undergo a nose-pharyngeal swab to verify their state of health. The test must be taken within 48 hours before arrival in Italy and the subjects concerned, in order to be authorized to enter Italy, must have a certificate attesting the negativity and personal data for any controls.

From September 1, except for exceptional measures due to specific regional protocols, public participation is allowed only in individual minor sporting events, not exceeding 1000 spectators for outdoor stadiums and 200 spectators for indoor sports facilities. The presence of the public is only allowed in sports facilities sectors where it is possible to ensure seat reservation, adequate air change, physical distancing, both frontally and laterally of at least 1 meter, temperature measuring at the access, and use of masks.

4. Information and hygiene measures. Use of masks.

To protect yourself and others from contagion, you have to observe three basic health prevention measures: careful hand hygiene, physical distance from other people, use of the mask.

In particular:

  • wash your hands often or use disinfectant solutions made available in places open to the public;
  • avoid close contact with people suffering from acute respiratory infections;
  • avoid hugs and handshakes;
  • maintain, in social contacts, an interpersonal distance of at least one meter;
  • sneeze and cough in a tissue avoiding contact of the hands with respiratory secretions;
  • avoid shared use of bottles and glasses, particularly during sports activities;
  • do not touch your eyes, nose and mouth with your hands;
  • cover your mouth and nose if you sneeze or cough;
  • do not take antiviral drugs and antibiotics, unless they are prescribed by a doctor;
  • clean the surfaces with chlorine or alcohol-based disinfectants;
  • use a mask or cover your mouth and nose in all contacts with other people.

Use of masks

Everybody must use masks:

  • indoor, except for private houses;
  • outdoor, except if it is possible to be isolated from the other people in the same place.

The following people are not obliged to use masks:

  • children under 6 years;
  • people who cannot use masks due to their diseases or disabilities;
  • people practicing sports.

Masks can be disposable, reusable and self-made, and must cover the face from the chin to above the nose.

Covid-19: Ten behavioral rules to be followed - Download poster (.pdf version)

5. Information and rules of conduct in case of symptoms or doubts about your health status

  • if you have symptoms such as fever (over 37.5°), coughing or breathing difficulties, stay at home and limit all contacts with other people as much as you can; do not go to the emergency room or to the doctor’s office but immediately call your family doctor, paediatrician and the medical guard or the regional toll-free number (SEE BELOW);
  • behave in the same way if you think you have been in close contact with a CoViD-19 patient;
  • call the emergency numbers 112/118 only if the symptoms you experience are not mild and you think you need help;
  • for further information or clarification, the national toll-free number 1500 is available.

Regional numbers for the containment and management of CoViD-19 infection in Italy:

  • Basilicata: 800 99 66 88  
  • Calabria: 800 76 76 76
  • Campania: 800 90 96 99
  • Emilia-Romagna: 800 033 033 (in the Municipality of Piacenza, call the information number 0523 303600)
  • Friuli Venezia Giulia: 800 500 300  
  • Lazio: 800 11 88 00
  • Liguria: 800 938 883 (from Monday to Friday, from 9 a.m. to 4 p.m.. Saturday from 9 to 12 a.m.) or 112
  • Lombardia: 800 89 45 45
  • Marche: 800 93 66 77
  • Piemonte: 800 19 20 20 (24h/24h) or 800 333 444 (from Monday to Friday, from 8:00 am to 8:00 pm)
  • Provincia autonoma di Trento: 800 867 388  
  • Provincia autonoma di Bolzano: 800 751 751  
  • Puglia: 800 713 931
  • Sardegna: 800 311 377 (for health information) or 800 894 530 (civil protection)
  • Sicilia: 800 45 87 87
  • Toscana: 800 55 60 60
  • Umbria: 800 63 63 63
  • Val d’Aosta: 800 122 121
  • Veneto: 800 462 340  
  • Abruzzo:
    • Asl n. 1 Avezzano-Sulmona-L’Aquila 800 169 326   
    • ASL n. 2 Chieti-Lanciano-Vasto: 800 860 146   
    • ASL n. 3 Pescara: 800 556 600
    • ASL n. 4 Teramo: 800 090 147
  • Molise: for information and reporting you can call the numbers 0874 313000 and 0874 409000

Public utility numbers of the Ministry of Health:

  • from Italy: toll-free number 1500
  • from abroad: +39 0232008345 - +39 0289619015 - +39 0283905385

Emergency number: please contact 112 or 118 only if strictly necessary.

6. Places of worship and religious functions

You can go to places of worship. always avoid gatherings and respect at least 1-meter distance from other people. Religious functions can take place in compliance with specific protocols2.

7. Cultural and social activities causing gathering of people

a) Live shows and cinema

Indoor or outdoor theatres, concert halls and cinemas will be open, in compliance with the following rules:

  • seats will be pre-assigned and spaced;
  • the distance of at least one meter must always be respected by both staff and spectators; (except for households and cohabiting couples);
  • a maximum number of 1000 spectators for outdoor shows and of 200 people for indoor shows must be respected;
  • Everyone must use a mask.

By considering infection spread, regions can decide different opening dates and quantity of people allowed.

b) The following activities can take place if regions have verified that this is possible based on the spread of the infection and if safety protocols are respected:

  • wellness centres and spas (except for services falling within the essential levels of assistance);
  • cultural and social centres;
  • game rooms, betting rooms and bingo halls.

c) Until August 31 fairs, conferences and congresses are still suspended. It may restart from September 1 in accordance with appropriate safety protocols. From August 9, preparatory activities for trade fair events can be carried out if that do not involve the public.

d) Outdoor or indoor dance activities that take place in discos, dance halls and similar premises intended for entertainment or in lidos, bathing establishments, equipped beaches, free beaches, common areas of accommodation facilities or other places open to the public, are suspended.

e) Museums and other places of culture

Museums and other places of culture are open. Admissions must be limited, gatherings of people must be avoided and the distance of at least one meter between people must be respected.

8. Educational, school and training services

  • Educational services for children and school activities will restart according to their respective schedules;
  • Specific training courses in general medicine as well as training activities of the Training Institutes of the Ministries of Interior, Defence, Economy and Finance and Justice are allowed;
  • Specialist courses for doctors and the activities of trainees in the health and medical professions can in any case continue, also in distance mode;
  • The following activities are allowed: courses and exams for driving licences, courses for access to the profession of road haulage and passenger transport operator, courses on the proper functioning of the tachograph, training courses of the Ministry of Infrastructure and Transport, qualification exams for Education and Vocational Training, according to the provisions issued by every region, as well as training courses on health and safety, in compliance with the document on containment measures in the workplace published by the INAIL;
  • In order to maintain social distancing, any other form of alternative aggregation is excluded;
  • In universities, teaching and curricular activities are carried out in compliance with the guidelines of the Ministry of University and Research, which also apply to institutions of higher artistic musical and choreographic training.

9. Retail activities

Retail activities are functioning by respecting the following rules:

  • safety distance of at least one meter between people;
  • limited access;
  • clients must stay in the shop only for the time needed to purchase goods.

10. Services, agricultural and professional activities

Activities already functioning according to Prime Ministerial Decree of April 26, 2020 (laundries, funeral services and related activities) are permitted.

Banking, financial and insurance services as well as agricultural, zootechnical agro-food processing sector, including supply chains, are guaranteed, in compliance with hygiene and health regulations.

Professional activities are allowed, with the follow recommendations:

  • Maximum use of smart working for the activities that can be carried out at home or remotely;
  • Holidays and leave for employees are promoted;
  • Anti-contagion safety protocols are adopted and personal protective equipment is used if it is not possible to respect the distance of at least one meter between people as the main containment measure;
  • Sanitation of the workplace is encouraged.

11. Restaurants, bars, and other food and drink administration activities

  • Bars, pubs and restaurants as well as ice cream parlours, patisseries and other catering services are open according to regional provisions based on the progress of the infection;

The following service are always guaranteed:

  • canteens;
  • home delivery catering;
  • take away catering, also in motorway service areas;
  • Services in hospitals and airports.

Always maintain the safety distance of at least one meter between people.

12. Accommodation facilities and beach resorts

Accommodation facilities (hotels, bed and breakfasts, guest houses, etc.) and beach resorts are open. Hygiene rules and distance between people of at least one meter must always be respected. Opening is regulated by the provisions adopted by Regions, based on the progress of the infection.

13. Trade and industrial productive activities

Trade and industrial productive activities take place in accordance with specific safety protocols must be respected3 and with behavioural guidelines.

14. How to behave in health facilities, residential care homes and prisons

  • If you accompany a person to the emergency room, you cannot stay in the waiting rooms, unless healthcare staff gives you different indications;
  • if you want to visit a person located in a long-term care facility or a nursing home, a hospice, a rehab facility or a residential care home for the elderly or non-self-sufficient people, you must remember that visits could be limited to particular cases and special precautions may be required (e.g. masks, distance security, access restriction to some areas);
  • meeting with all detainees will be held in telephone or video mode, also for a longer time than normally provided. Personal conversations will be authorized only in extraordinary cases and as long as a 2 meters distance is guaranteed. Permissions and partial freedom will be limited to avoid egress and the ingress to the structure, thus evaluating the possibility of house detention.

15. Transports

Please note that the use of the mask is mandatory on all public transport.

16. Prohibitions and obligations for travellers to and from EU and non-EU States

(the following information, regarding travellers, are taken from the appropriate section of the website of the Ministry of Health; further information are available on the appropriate section of the website of the Ministry of Foreign Affairs and International Cooperation)

a) Valid rules for EU States, Schengen and equivalent

Travelling is freely allowed for any reason, including tourism, to and from the following States:

  • Member States of the European Union (in addition to Italy, the EU Member States are: Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, the Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary)
  • Non-EU Schengen States (Iceland, Liechtenstein, Norway, Switzerland)
  • United Kingdom of Great Britain and Northern Ireland
  • Andorra, Principality of Monaco
  • Republic of San Marino and Vatican City State.

Quarantine is mandatory for all citizens who have stayed in Romania and Bulgaria in the 14 days prior to arrival in Italy.

Citizens who have stayed in Croatia, Greece, Malta and Spain within the 14 days prior to arrival in Italy must:

  • provide certification to relevant authorities that, within 72 hours prior to entry into the national territory, they have undergone a molecular or antigenic swab test with negative results;

Or

  • undergo a molecular or antigenic swab test at upon arrival at the airport, port or border location, where possible, or within 48 hours after entering the national territory at the local health centre. Awaiting testing, isolation must be observed.

In addition they must:

  • immediately communicate their entry into the national territory to the Department of prevention of the relevant health authority, even if asymptomatic.
  • promptly report to the Health Authority possible outbreak of COVID-19 symptoms, through the dedicated telephone numbers, and undergo fiduciary isolation.

b) Valid rules for non-EU States

Entry into Italy by non-EU States and/or States outside the Shengen Agreement is allowed, with an obligation to state reasons, only for:

  • proven work needs
  • absolute urgency
  • health reasons
  • proven study reasons
  • return to home or residence
  • reach the domicile or residence of a person, even if not cohabiting, with whom there is a proven and stable emotional relationship, provided that this person is a citizen of Member States of the European Union, of States party to the Schengen Agreement, of the United Kingdom of Great Britain and Northern Ireland, of Andorra, of the Principality of Monaco, of the Republic of San Marino, of the Vatican City State, or is a citizen long-term resident of third States pursuant to Directive 2003/109 / EC of the Council, of 25 November 2003 (as well as a citizen of third States who derives the right of residence from other European provisions or from national legislation and the respective family members).

Entry into the national territory does not require any motivation for citizens coming from:

  • Australia, Canada, Georgia, Japan, New Zealand, Rwanda, Republic of Korea, Thailand, Tunisia, Uruguay (Montenegro and Serbia since 16 July have been included in the list of countries at risk with a ban on entry and transit to Italy; from 30 July those coming from Algeria have the obligation to motivate entry to Italy);
  • For third-country citizens who are long-term residents in accordance with Directive 2003/109/EC of 25 November 2003, and third-country citizens who derive their right of residence from other European provisions or from national legislation and the members of their families.

(Attention: restrictions for those coming from or transiting through countries at risk are still valid, see point c)

The obligation of health surveillance and fiduciary isolation is still valid for people entering Italy from foreign States or Countries other than those belonging to the European Union, or States belonging to the Schengen Agreement, United Kingdom of Great Britain and Northern Ireland, Andorra, the Principality of Monaco, the Republic of San Marino and the Vatican City State, having stayed within 14 days prior to entry into Italy.

However, quarantine is provided for citizens who have stayed in Romania and Bulgaria for the last 14 days.

It is only allowed to make, in the shortest possible time, the path to go home or to the different dwelling identified as a place of isolation. In this journey, it is not allowed to use public transport but it is allowed to rent cars and the use of taxis or hire with driver. However, those who enter or return to Italy from abroad for reasons of work, health or absolute urgency can postpone up to 120 hours the start of isolation.

There are exceptions for citizens who, although they come from countries that would require it, do not have the obligation to quarantine when entering Italy. Those include health workers, transport staff and EU officials.

c) Countries at risk

It is forbidden to enter Italy to people who, in the 14 days before the date of entry, have stayed or have transited to one of the following countries: Armenia, Bahrain, Bangladesh, Brazil, Bosnia and Herzegovina, Chile, Kosovo, Kuwait, North Macedonia, Moldova, Montenegro, Oman, Panama, Peru, Dominican Republic, Serbia.

The prohibition does not apply to Italian citizens, EU citizens, citizens of a Schengen Country or United Kingdom, Andorra, Principality of Monaco, Republic of San Marino or Vatican City State and their family members (descendants and relatives living together, spouse, part of a civil union, stable partner), provided that they have been resident in Italy since before 9 July 2020 (in the case of Kosovo, Montenegro and Serbia, from 16 July). A further derogation is provided for officials and other servants of the European Union or of international organizations, diplomatic agents, administrative and technical staff of diplomatic missions, officials and consular staff, military personnel performing their functions. However, all people exempted from the entry ban must undergo the quarantine period.

From August 13 it is forbidden to enter Italy also to people who, in the 14 days before, have stayed or have transited in Colombia.

Exceptions to the prohibition of entry and the obligation to quarantine are crew members of means of transport who enter into Italy exclusively for work reasons, for a maximum of 120 hours or for a maximum of 36 hours transit for those coming from:

  • Serbia
  • Kosovo
  • North Macedonia
  • Bosnia and Herzegovina
  • Montenegro

d) Other cases in which entry in Italy is not allowed:

  • positive diagnosis for Covid-19 in the 14 days prior to travel;
  • presence of even one of the symptoms relevant for COVID-19 during the 8 days before the trip:
    • fever ≥ 37,5°C and chills
    • newly appeared cough
    • breathing difficulties
    • sudden loss of smell, loss or alteration of taste
    • cold or runny nose
    • sore throat
    • diarrhoea (especially in children)
  • close contact (e.g. less than 2 metres for more than 15 minutes) with a confirmed positive case of COVID-19 during the 14 days before the trip;
  • to have stayed, in the 14 days prior to entry into Italy, in States or foreign territories other than:
    • EU Countries (in addition to Italy, the EU Member States are: Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, the Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary);
    • non-EU States party to the Schengen Agreement (Iceland, Liechtenstein, Norway, Switzerland);
    • United Kingdom of Great Britain and Northern Ireland;
    • Andorra, Principality of Monaco;
    • Republic of San Marino and Vatican City State;
    • Australia, Canada, Georgia, Japan, Montenegro, Morocco, New Zealand, Rwanda, Serbia, South Korea, Thailand, Tunisia, Uruguay.

However, EU/ITALIAN/Schengen citizens are allowed to enter Italy even if they have stayed in third countries, with obligation to undergo quarantine and without the obligation to provide any reasons.

e) Declaration to be delivered in case of entry into Italy by foreign States

Anyone entering Italy from any foreign country (other than the Republic of San Marino and the Vatican City), is required to hand over to the carrier or the police in case of checks, a special self-declaration downloadable here.

1 National sources: Law Decree March 25, 2020, n. 19; Law Decree May 16, 2020, n. 33; Law Decree July 30, 2020, n. 83; Prime Ministerial Decree September 7 and August 7, 2020; Ministry of Health, Decrees of August 12 and 16; FAQ developed by the Italian Government, the Italian Ministry of Health and the Italian Ministry of Foreign Affairs and International Cooperation.
The provisions that specifically address public administrations, health workers or other public or private entities carrying out particular activities are not listed, for further information see other institutional information channels.

2 Protocols subscribed by the Italian Government and religious denominations are:

3 The Protocol between the Government and the social partners of April 24, 2020 is available at the following link.